Privacy Policy

1. Who We Are

Souza's NE Building, Inc. ("we," "us," or "our") is a family-owned general contracting company serving Massachusetts and Rhode Island. Our website is located at souzasnebuilding.com. This Privacy Policy explains how we collect, use, and protect information you provide when you visit our site or contact us for a quote.

2. Information We Collect

We collect only the information necessary to respond to your inquiry and provide our services:

• Contact information — name, phone number, and email address submitted through our quote request form.
• Project details — the type of work, address, and description you provide in a quote request.
• Usage data — standard web server logs (IP address, browser type, pages visited, referral URL) collected automatically when you visit our site. This data is used only for site performance and security monitoring.

We do not currently use advertising cookies or third-party analytics on this site.

3. How We Use Your Information

We use the information you provide to:

• Respond to your quote request or inquiry.
• Schedule and conduct free in-home estimates.
• Communicate about your project, including proposals, timelines, and warranty information.
• Improve our website and services based on aggregate usage patterns.

We do not send unsolicited marketing emails. If you have contacted us about a project, we may follow up once regarding your inquiry.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share information only in the following limited circumstances:

• Service providers — Cloudflare hosts the website and processes quote-request emails on our behalf. Email providers may also process messages needed to respond to your inquiry.
• Legal requirements — if required by law, court order, or to protect the rights and safety of our company or others.

5. Data Retention

We retain contact and project information for as long as necessary to fulfill the purpose for which it was collected — typically for the duration of a project plus a reasonable period afterward for warranty and follow-up purposes. You may request deletion of your information at any time by contacting us.

6. Security

We take reasonable precautions to protect your information from unauthorized access, disclosure, or misuse. Our website uses HTTPS encryption. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

8. Your Rights

You have the right to request access to, correction of, or deletion of any personal information we hold about you. To exercise these rights, please contact us at the information below. We will respond within a reasonable timeframe.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Continued use of our website after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: